Contact Us
Thank you for choosing OUSSHOOP, your go-to destination for elegant earrings and rings. We’re dedicated to providing you with exceptional customer service and are here to assist with any questions, concerns, or feedback you may have. Whether you need help with an order, product details, returns, or anything else, our team is ready to help.
How to Reach Us
For the quickest response, please contact us via email. Our team typically replies within 24-48 business days (excluding weekends and holidays) to ensure your inquiry is addressed promptly.
Email: service@ousshoop.com
Common Inquiries
Before reaching out, you may find answers to frequently asked questions in our other policies:
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Order status, tracking, and shipping details:Shipping & Returns Policy
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Product materials, sizing, and availability: Product FAQs (if applicable)
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Returns, exchanges, and refunds: Shipping & Returns Policy
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Account issues or password resets
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Custom jewelry requests or special inquiries
Our Commitment to You
At OUSSHOOP, your satisfaction is our top priority. We value your trust in our jewelry (earrings, rings, and more) and strive to make every interaction with our team positive and helpful. Whether you’re sharing feedback, reporting a concern, or asking a question, we listen carefully and work to resolve any issues quickly.
We look forward to hearing from you and helping you shine with OUSSHOOP jewelry!
— The OUSSHOOP Team