Thank you for choosing OUSSHOOP! We’re here to help with any questions, concerns, or feedback about our earrings, rings, orders, shipping, or returns. Reach out to us using the information below, and we’ll get back to you as soon as possible.
Get in Touch
For the fastest response, please contact us via email — we typically reply within 24-48 business days (excluding weekends and holidays).
Email: service@ousshoop.com
Common Questions
Before reaching out, you may find answers to your questions in our Shipping & Returns page or FAQ section.
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Order status and tracking
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Product availability and sizing
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Returns, exchanges, and refunds
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Damaged or defective items
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Custom order inquiries
Our Commitment
At OUSSHOOP, we value your satisfaction above all else. Whether you need help with an order, have a question about our jewelry, or want to share your experience, we’re dedicated to providing you with friendly and helpful support.
We look forward to hearing from you!
— The OUSSHOOP Team